Top five design tips for a successful financial retail space

first_imgFocus on engagement, not the simple transaction. In person transactions in the branch environment continue to decline across the board. We now have mobile, online, and vast ATM networks for simple cash transactions. Why are members still coming to the branch? They are looking for in-person trusted and expert financial advice and they might be looking to solve a problem. Design a space that enhances and promotes a conversation, rather than a transaction-focused space. Keep it authentic, keep it on brand. What makes up your brand ethos? What makes your organization’s culture unique and successful? Understanding what makes you tick as an organization helps to guide and design an authentic, relatable retail experience. Embrace technology…but don’t let it limit you. There are so many technological advances, gadgets, and devices now available to enhance a retail environment, however, the average lifespan of hardware and new technology is 18 months before the next latest and greatest thing is out and available. Decide what the right mix of technology is for you and your branch environment and then design a space that is flexible enough to accommodate this ever-changing platform. Advance planning when it comes to technology can be a major cost saver down the road. 31SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Jenny Bengeult Momentum has been involved on a national scale with the planning, design and delivery of several hundred retail banking facilities and Jenny Bengeult leads the design team. Jenny oversees a … Web: Detailscenter_img Today’s financial institutions must offer mobile channels for their consumers to complete financial transactions on the go. However, human interactions are best at building an initial relationship. According to Channel Delivery for Tomorrow published by the Filene Research Institute in 2013, 67% of credit union members prefer to get their financial advice in the branch from a person. More and more, financial institutions are incorporating not only state-of-the-art technology in their branches but are also bringing in the local culture. Most importantly, a financial retail space should present an organization’s brand directly to its consumers. Here are some tips from years of experience designing financial retail space. Feel free to try them out in your next branch design!Know what you members really want. Who are your members of the future? What are their personas? Knowing your target member group inside and out will help immensely when making design decisions for the look, feel, and function of your branch environment. Look beyond standard statistics like age and income and dig deeper to understand their lifestyle and wants. This fundamental knowledge help give reason to all design decisions. Find your inspiration. What major trends are retailers, banks, hotels, and restaurants adopting? Are you on Pinterest or Houzz? There are so many blogs, apps, and design resources available at our fingertips, it’s easy to pull inspiration and ideas together fairly quickly. Do some up front homework and explore all of the possibilities that are out there.last_img read more

USC women’s tennis prepares for two Pac-12 weekend matchups

first_imgThe Trojans will face two Pac-12 teams this weekend, heading to Washington to take on Washington State on Friday and Washington on Sunday. The weekend in Washington will be a building time for the team after taking a small step upwards in the Oracle/ITA rankings over the weekend.This weekend, the Trojans will start off against a program that remains winless in Pac-12 conference play. Washington State is 9-8 overall on their season, but sits at 0-3 in the conference. The Cougars have struggled throughout March, losing five meets in a row and taking difficult 4-3 losses on the road at Colorado and Utah. The team also does not boast any nationally ranked singles players or doubles teams.Washington has fared better on the season, retaining a No. 35 ranking nationally with a 13-4 overall record. The Huskies are 4-6 in Pac-12 conference play after a dominant weekend of road victories, taking down Utah 4-0 and Colorado 5-2. Two Washington singles players sit in the bottom tier of national rankings, with Miki Kobayashi at No. 111 and Stacey Fung at No. 118. The pairing of Kobayashi and Nour Abbes is ranked No. 39 nationally.The Trojans held onto their national rankings over the weekend, with several teams breaking into the top tier of national play. The most recent national rankings were released on Tuesday, moving the Trojans up one slot to the No. 39 national ranking. The move came after USC beat out Loyola Marymount in a 4-3 victory last week. Three of the top 25 teams in the rankings are Pac-12 teams, led by No. 8 Stanford and No. 14 California.Three Trojans also remain in the top national rankings for singles after rankings for both singles and doubles were released last week. Junior Gabby Smith moved up five places in the overall rankings, earning a spot at No. 20. The week saw drops in rankings for both sophomore Jessica Failla and senior Zoë Katz, with Failla falling to No. 47 and Katz falling to No. 96.Meanwhile, four Trojan duos remain in the top 50 teams in the nation for doubles.Failla and sophomore Rianna Valdes took a major leap in rankings as they moved up from No. 75 to No. 33, while Valdes and Westby found their way into the rankings for the first time to tie for No. 74. Katz and Smith dropped to No. 34, while Kulikove and Westby also fell three slots, taking No. 67.This weekend will allow the Trojans to defend their national rankings and to continue to cement their place in the conference early in Pac-12 play.last_img read more

Jarin takes full responsibility for NU Bulldogs’ failed UAAP campaign

first_imgView comments The loss brought the Bulldogs to a 3-9 record and eliminated them from the Final Four with two more games to spare in their schedule, and head coach Jamike Jarin took full responsibility for the failed campaign.“It’s been very disappointing this year, but again, I take full responsibility for it,” said Jarin. “We have a young team, so we just have to be patient with all the things that we need to do. Of course we could’ve done better.”FEATURED STORIESSPORTSGinebra beats Meralco again to capture PBA Governors’ Cup titleSPORTSJapeth Aguilar wins 1st PBA Finals MVP award for GinebraSPORTSGolden State Warriors sign Lee to multiyear contract, bring back Chriss“I take all the blame.”Jarin’s time with the Bulldogs hasn’t been as fruitful as his previous tenures with San Beda and especially Ateneo where he became a multi-title coach with the Blue Eaglets. Allen Durham still determined to help Meralco win 1st PBA title “Hopefully we get over the hump, and the next time we’re going to talk, we’re talking about the Final Four and probably the Finals next year.” Sports Related Videospowered by AdSparcRead Next Japeth Aguilar embraces role, gets rewarded with Finals MVP plum Lights inside SMX hall flicker as Duterte rants vs Ayala, Pangilinan anew Trending Articles PLAY LIST 00:50Trending Articles00:50Trending Articles01:32UAAP Season 81: Racela says he’ll be ‘surprised’ if Ateneo loses a game in elims02:14Carpio hits red carpet treatment for China Coast Guard02:56NCRPO pledges to donate P3.5 million to victims of Taal eruption00:56Heavy rain brings some relief in Australia02:37Calm moments allow Taal folks some respite03:23Negosyo sa Tagaytay City, bagsak sa pag-aalboroto ng Bulkang Taal01:13Christian Standhardinger wins PBA Best Player award MOST READ LATEST STORIES Gov’t to employ 6,000 displaced by Taal Don’t miss out on the latest news and information. Gretchen Barretto’s daughter Dominique graduates magna cum laude from California college Lights inside SMX hall flicker as Duterte rants vs Ayala, Pangilinan anew Pringle makes PBA MVP race interesting, overtakes Fajardo in statistical points For the complete collegiate sports coverage including scores, schedules and stories, visit Inquirer Varsity. Tim Cone, Ginebra set their sights on elusive All-Filipino crown Will you be the first P16 Billion Powerball jackpot winner from the Philippines? And it’s not as if NU entered Season 81 without a proper amount of hype after former high school stars John Lloyd Clemente and Dave Ilefonso and Gilas cadet Troy Rike joined the team.Although Jarin had a talented roster, he didn’t have players who have enough experience in the collegiate game with nine of the Bulldogs either a sophomore or a freshman.“As you can see, you’ve got a very good fortune in front of you, not only NU basketball but also Philippine basketball in particular,” said Jarin who also won an NCAA title with the Red Lions in 2016.“These are the things that you get up in the morning and be excited to work with them because every time you wake up, it’s a day that they mature.”The best that the Bulldogs can do this tournament is match their five-win tally from Season 80, but that didn’t stop Jarin from thinking ahead.ADVERTISEMENT Nadine Lustre’s phone stolen in Brazil National University’s heartbreaking 84-77 loss to De La Salle on Wednesday at Smart Araneta Coliseum effectively put an end to its campaign in the UAAP Season 81 men’s basketball tournament.ADVERTISEMENTlast_img read more

Juve forward Costa given four-match ban for spitting

first_img0Shares0000“You don’t know what he said to me”: Juventus forward Douglas Costa was spitting mad with Sassuolo’s Federico Di Francesco © AFP/File / Marco BERTORELLOMILAN, Italy, Sep 18 – Juventus forward Douglas Costa has been banned for four matches for spitting in the face of Sassuolo winger Federico Di Francesco in last weekend’s Serie A game in Turin, the Italian FA announced on Tuesday.Costa was sent off after being caught by VAR aiming an elbow and headbutt before spitting in the face of Di Francesco, the son of Roma coach Eusebio Di Francesco, as the champions won 2-1 thanks to Cristiano Ronaldo’s first goals for the club. Juventus coach Massimiliano Allegri said the club would not be appealing the ban.The 28-year-old was nevertheless selected in the squad for Wednesday’s Champions League opener against Valencia.“Douglas Costa surprised us, but he will prove that it was an isolated incident,” said Allegri at the pre-match press conference in Spain.“He lost it for a moment which can happen and he asked for forgiveness.“He will serve four games and we will not appeal.“It was a very unpleasant gesture, which surprised everyone, a very out of character gesture,” continued Allegri.“Tomorrow (Wednesday), I’ll decide if he’s going to be on the bench or if he’s in the team. I’m sorry because it was not the kind of behaviour to show children, but he’s the most disappointed with his attitude.”Di Francesco had earlier rubbished claims that he provoked the Brazilian with racist insults.Costa posted an apology to his teammates and fans on his Instagram account on Sunday, although he replied to one comment by saying that people did not know what Di Francesco had said to him.“You don’t know what he said to me. But no big deal… I say sorry to all those who I have to say it to, because I did wrong,” Costa wrote.And amid the speculation, the 24-year-old Di Francesco hit back at suggestions he had racially abused his rival.“I’m deeply troubled by the allegations and inventions that have appeared in some national media outlets,” Di Francesco said on Sassuolo’s Twitter account.“All of this is offensive and derogatory. I won’t allow any racist behaviour and/or phrases, which do not belong to my ethical values and are the fruit of other people’s imagination, to be attributed to me. I ask for and demand respect!”0Shares0000(Visited 1 times, 1 visits today)last_img read more

Costa Rica govt sought information on 87 Tico Facebook users in first

first_imgNo related posts. Following the publication of Facebook’s first transparency report on government data requests, Costa Rica’s Judicial Investigation Police (OIJ) revealed new details Thursday about the kinds of requests they made to the social network.The number is significantly larger than the original four requests on six users listed on the Global Government Request Report, released Tuesday. The report details government requests for data during the first six months of 2013, ending on June 30.OIJ made 79 requests for information on 87 Ticos, according to a statement released Thursday morning.OIJ claimed that data requests aimed to preserve information from criminal suspects’ Facebook pages and were passed on to the Prosecutor’s Office for approval and final request.The Prosecutor’s Office is responsible for requesting international assistance in criminal investigations.Requests included:18 for electronic communication violations16 for soliciting sex from a minor12 for information fraud5 for threats5 for identity theftThe agency did not detail the remaining 23 cases.Facebook did not honor any of the law enforcement agency’s requests, according to OIJ and the social network’s report. President Laura Chinchilla said that she was unaware of any data requests after Facebook published the report Tuesday, according to the daily La Nación. Costa Rica made the largest number of data requests in Central America. Chinchilla tweeted that her administration was asking for clarification from Facebook about the four requests listed, “In the name of transparency we asked Facebook to explain which institutions solicited user information. We’ll soon know more.”Marisel Rodríguez Solís, press representative for OIJ, told The Tico Times that the discrepancy was due to different methods of requesting information from the social network.While the information has sparked discussion here about the role of law enforcement and privacy on social network, Costa Rica requested relatively few data requests. The United States, meanwhile, requested information on more than 20,000 users during the first six months of the year, more than any other country listed.  Facebook Commentslast_img read more